Support
Delivery & payment
Prints ship rolled in a rigid tube from Amsterdam, dispatched within 1–2 business days of your order and tracked from door to door. We deliver across Europe and to the United States — 3–7 business days inside the EU, 5–10 business days to the US, and free on EU orders over €175.
- Dispatch
- 1–2 business days
- EU delivery
- 3–7 business days
- US delivery
- 5–10 business days
- Tracking
- Every order
From order confirmation
€18, free over €175
Flat €55
Link emailed at dispatch
Where we ship and what it costs
One rate per destination zone, plus a small amount for each additional print in the same order — several prints travel in one tube, so the second and third cost a fraction of the first.
| Destination | Delivery time | Cost | Extra prints |
|---|---|---|---|
| NetherlandsAmsterdam, Rotterdam, The Hague, Utrecht | 1–2 business daysafter dispatch | €8Free over €175 | +€2per additional print |
| European UnionGermany, France, Italy, Spain, Poland | 3–7 business daysafter dispatch | €18Free over €175 | +€4per additional print |
| United Kingdom, Switzerland, Norway & IcelandUK, Switzerland, Norway, Iceland | 5–10 business daysafter dispatch | €30Flat rate | +€6per additional print |
| United StatesAll 50 states | 5–10 business daysafter dispatch | €55Flat rate | +€10per additional print |
| Gulf statesUAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman | 5–10 business daysafter dispatch | €80Flat rate | +€15per additional print |
| East & Southeast AsiaJapan, South Korea, China, Hong Kong, Taiwan, Singapore | 6–12 business daysafter dispatch | €95Flat rate | +€18per additional print |
Delivery times are working days after dispatch and exclude public holidays. Orders shipped outside the EU customs union may attract import duty or local sales tax. That covers the United Kingdom, Switzerland, Norway and Iceland, the United States, the Gulf states and East and Southeast Asia. These charges are levied by the destination country on arrival, are not included in the price at checkout, and are the buyer's responsibility.
How prints are packed
Rolled in a rigid protective tube, never folded or creased. The tube is rigid rather than card, capped at both ends, and the print is wrapped in tissue before it goes in. A rolled print in a rigid tube is the only packaging that reliably survives international carriage without creasing.
Shipped unframed so you can choose framing that suits the room. Framed work means glass, and glass in transit means either a very expensive crate or a broken print — which is why every print here ships unframed. Each listing gives exact dimensions so you can order a frame before the print arrives.
Tracking your order
A tracking link is emailed the moment the parcel is handed to the carrier. If tracking has not moved for five working days, or the estimated window has passed, email [email protected] with your order number and we will chase the carrier. A parcel that is genuinely lost is reprinted and resent at our cost.
Payment
Card payments are processed by a PCI-compliant payment provider. Your card details go directly to the provider over an encrypted connection — they are never sent to, or stored on, our servers. Prices are shown and charged in euro.
- VisaDebit and credit
- MastercardDebit and credit
- American ExpressCredit
You are charged when the order is placed, not when it ships. If a print turns out to be unavailable, the order is refunded in full — see returns and refunds for the 14-day window on everything else.
Shipping questions
Which countries do you ship to?
We ship from our studio in Amsterdam to 44 countries: the Netherlands, the European Union, the United Kingdom, Switzerland, Norway and Iceland, the United States, the Gulf states and East and Southeast Asia. Delivery costs and times are €8 within the Netherlands, €18 across the European Union, €30 to the United Kingdom, Switzerland, Norway and Iceland, €55 to the United States, €80 to the Gulf states and €95 to East and Southeast Asia.
Do you ship to the United States?
Yes. Delivery to the United States is a flat €55, typically 5–10 business days after dispatch. US orders may attract import duty or local sales tax, which is charged on arrival by the destination country and is not collected at checkout.
How long does delivery take?
Orders are dispatched in 1–2 business days. After that, delivery is typically 1–2 business days within the Netherlands, 3–7 business days across the European Union, 5–10 business days to the United Kingdom, Switzerland, Norway and Iceland, 5–10 business days to the United States, 5–10 business days to the Gulf states and 6–12 business days to East and Southeast Asia.
How much does shipping cost?
Shipping is €8 within the Netherlands, €18 across the European Union, €30 to the United Kingdom, Switzerland, Norway and Iceland, €55 to the United States, €80 to the Gulf states and €95 to East and Southeast Asia. Each additional print in the same order adds €2 within the Netherlands, €4 across the European Union, €6 to the United Kingdom, Switzerland, Norway and Iceland, €10 to the United States, €15 to the Gulf states and €18 to East and Southeast Asia. Orders over €175 ship free within the Netherlands and the European Union.
How are prints packaged?
Rolled in a rigid protective tube, never folded and never creased. Prints ship unframed, which is what makes safe international carriage possible at this price.
Can I track my order?
Yes. A tracking link is emailed as soon as the parcel is handed to the carrier.